Pantex Proud: Lindsey Irving
Thousands of dedicated Pantex citizens like Lindsey Irving work every day to support the Pantex mission. Take three minutes to learn about who she is, what she does, and why she is proud to be a Pantexan.
Pantex Service Desk Manager Lindsey Irving learned that if she wanted to be happy and prideful, she shouldn’t change, she should just be herself.
Irving’s grandmother and mother, two extremely independent, spirited women, taught her never to give in to other people’s expectations. With this mindset, Irving set out into the college-to-career world, fearlessly authentic, free to explore options.
“Picking a major and choosing a career path, was extremely stressful because I love to learn about pretty much anything and have so many interests,” Irving said. “My first degree was actually in Medical Technology. I often joke I still don’t know what I want to be when I grow up! I landed in IT out of pure chance, but it has been very rewarding.”
Irving left the medical field to work in special education for several years. From there, she migrated into the technology department, helping teachers integrate tech into their classrooms. While serving as IT Support Manager at River Road Independent School District, a similar position opened at Pantex, and she took her talents down Highway 60. Being part of the service desk team is one of Irving’s favorite aspects of her work environment, and it is also one of her proudest.
“Many people experiencing PC-related issues call the service desk first,” Irving said. “So, my team is on the front lines when it comes to providing support to our fellow Pantexans. We do our best to keep them up and running and to continue their daily tasks and, in turn, carry out the mission.”
On an individual level, Irving has some advice to all Pantexans, and she provides a glimpse of how she puts her guidance into action.
“Recognize the value you contribute to the mission, take pride in your work, and perform to the best of your ability,” Irving said. “For me, I’m focused on leading my team the best I can. I work to create a culture of supportiveness and to set a standard of excellence. We are learning and growing together.”
What is one thing your coworkers would be surprised to know about you?
About 10 years before she passed away, I met Ms. Rosa Parks during a motivational speaking engagement. Meeting her was incredible! Standing within a foot of a true icon was super surreal. It was an honest-to-goodness “wow” moment, something I will never forget. Tiny lady with a huge presence!
Why are communications important for all Pantex employees?
Pantex will be at 5,000 employees before you know it. With that many people, communication is critical because we all need to have awareness of expectations and situations in order to function as a unit. When it comes down to it, Pantex is one unit working toward the same mission.
What advice would you offer a new employee?
Get involved and treat everything like a learning opportunity. Asking questions is crucial. Lean on the knowledge and experience of the folks around you to help you solve problems and even use that to let new ideas take root.