Pantex Proud: Courtney Waddell
Many factors make Pantex a success — things like high-tech tools, technical expertise, and employees with a Texas-sized work ethic. But ask Courtney Waddell, and she’ll tell you the real pride of Pantex can be boiled down to one word: people.
“Without a doubt, it's the people! I couldn't have asked for a better group to work with, and I value the positive environment,” Waddell said. “Despite the many challenges our department faces, they consistently find ways to keep the mood light and have fun.”
Waddell’s people-first focus is apparent to those around her. Her supervisor, Ryan Turner, said Waddell’s demeaner and approach are a model for others.
“Courtney sets the standard for what I envision when I think of a true Pantexan,” Turner said. “She cares deeply about the people and mission, and demonstrates her dedication to both every day. She takes an active interest in those around her and is able to connect and positively impact her coworkers. She demonstrates all the qualities of a servant leader who goes above and beyond to take care of her employees and asks nothing in return.”
To Waddell, the people and their work are simply inseparable, two parts that make up the whole of one’s contributions to Pantex.
“Your work is a direct reflection of you,” she said. “Our work here is important, and although we are not perfect, how we handle our business matters. To me, pride in the workplace means putting your best foot forward in all facets of our business.”
What interested you in a Pantex career?
I was born and raised in the Canyon/Amarillo area. My best subject in school was always math, and I have my parents to thank for pushing me toward an education.
Why is giving back to the community important?
I have found a real passion for serving others. Through various community-service opportunities, I have seen firsthand both the challenges our community faces and the amazing dedication of organizations and people working to solve them. Being from this area and raising a family here, I feel a responsibility to contribute to the community.
Why is being open to learning from others critical?
Being open to learning from others promotes collaboration, helps us solve problems better, and keeps things moving forward with new ways of accomplishing work efficiently and effectively. Sharing what we've learned, whether it's about what went well or challenges we faced, prevents us from making the same mistakes and gives us a good head start when tackling new issues.
Why is communication important for your team to succeed?
Communication is the number one thing needed to be successful at Pantex. Our processes are complicated and require a lot of communication across various organizations, internal and external.