Pantex Blog
Uncleared connection: stories of friendship
Abbey Miller and Joy Taylor reunited for a photoshoot in the uncleared room where they first met.
Joy—It’s a name, but it’s also the emotion Abbey Miller felt when she entered the uncleared room at the John C. Drummond Center on her first day of work after New Employee Orientation. A friendly face welcomed her to an unfamiliar workplace as she began her exciting career at Pantex in Project Management.
Abbey was assigned to sit behind Joy Taylor and knew instantly they would be friends.
“Everyone needs a Joy in their life,” Abbey said. “When we met on the first day, she walked me through everything. She took me under her wing and made me feel comfortable.”
In Room 106, Row 4, Abbey sat across from Joy, a safety analyst in the Nuclear and Explosive Surety Department. The two formed a fast friendship.
“She was assigned to sit right behind me. She was so bubbly and fun, and I knew we’d hit it off well,” Joy said. “Abbey is hilarious. She kept us laughing with her stories.”
What is it about a room filled with up to 79 strangers from different backgrounds, education, experience, and interests that brings people together? Joy says it is all about leaning on each other.
“We’re all experiencing big life changes and learning new things at the same time,” Joy said. “Having the support from the people around you while navigating through new tasks makes a huge difference. The friendships I’ve made from being in the uncleared room are friendships that I can see lasting a lifetime.”
There’s no set time for how long it takes an employee to be granted a clearance so they can move to their permanent workspace. People can spend months to over a year in the uncleared room. During that time, networking helps build professional relationships and diversify personal knowledge of the plant. Joy and Abbey work in different areas, but owe their friendship to those professional conversations and work performed in the uncleared room together.
“It was nice to walk in to work and have welcoming faces smiling and letting you know the transition and all of the changes are going to be okay,” Abbey said. “We both support the mission in different ways and now we make an effort to see each other outside of work.”
Eventually both Abbey and Joy gained their clearances and moved out of the uncleared room.
“I was sad when I left because I was leaving the people that I was closest to,” Joy said. “Sad and happy at the same time. I was excited for the work I was going to get to do after gaining my clearance, having more responsibility and the opportunity to get to know my team better. But I knew I’d miss my friends from the uncleared room.”
The old adage, “it’s not what you know; it’s who you know” perfectly describes the significant impact connecting with coworkers in the uncleared room has by enhancing employees’ base knowledge and building professional – and personal – relationships in new areas.
“You find that person to answer your questions, calm your nerves, eat lunch with, be an outlet,” Abbey said. “We don’t work together anymore, but I’m so thankful to have met her.”
People of Pantex: Anne Marie Wilkerson
Information Release Office Lead Anne Marie Wilkerson is a self-described “reformed competitive horse-showgirl.” While horses may have been her obsession early on, it is the Australian shepherd dogs that she grew up with as a child on the farm that play such a big part of her life today.
“We've had this family of dogs since I was an infant, and I decided in 2012 that I wanted this puppy my parents raised named Lightning,” she said. “Australian shepherds are highly productive, versatile dogs that are driven to please their owners and are very task oriented. And like me, they crave a lot of structure, which is probably why I enjoy the breed like I do.”
Structure is cornerstone to Wilkerson’s position at Pantex, where she and her team ensure documents are examined thoroughly to prevent the release of sensitive information. Wilkerson’s experience at fact gathering and naturally inquisitive mind have come in handy as she thoroughly researches the bloodlines of her dogs. Lightning’s lineage can be traced back to the original Australian shepherds on both his mother’s and father’s sides. In order to save the bloodline of the dogs her family had for generations, Wilkerson established a kennel, Code Red, with the Australian Shepherd Club of America. Her goal is to breed the dogs to be structurally correct to meet breed standards, while preserving their brain power.
“Australian shepherds are smart. They can learn up to 3,000 words and are very instinctive animals,” she noted. “They’re able to perform almost any task that you want them to, whether it be working your cattle, bringing your chickens up, or asking them to perform in shows for fun. These dogs can achieve all the tasks you give them.”
Wilkerson’s competitive nature eventually led her to showing the dogs from her kennel, Code Red. She craves competition and strives for excellence with each run she does with her dogs. Though she grew up showing horses, she finds that dogs are much easier to haul around. And she has developed close friendships with many of the people she has met at competitions around the country.
“I crave the competition and I love the people who go to the shows,” she said. “I’ve met a lot of good-hearted people who share my love of dogs and love showing them as much as I do. It’s a great community of which to be a part because they all want to see you succeed.”
Though fun is the primary goal of competing for Wilkerson, winning titles for her dogs is a close second. The more titles behind each dog’s name, the more the dog has proven what it can do. Lightning, who passed away in 2022, has a legacy of winning that is continuing through his daughter, Ritzy (or her official registered name: Code Red’s Initial Public Offering).
Wilkerson and her husband have a daughter, named Claire, who is growing up with Ritzy’s puppies that arrived not long after she did. Wilkerson plans to teach Claire to compete as a junior handler with these dogs in both the Australian Shepherd Club of America’s Agility and Stock Championship Program.
“Staying close to this line of dogs is very much a family task for me since I’ve had them all my life,” she said. “I don't have a particular puppy picked out for Claire, but she will be raised with this herd of dogs, and it's interesting to see how they interact with her.”
"It is a constant puzzle as to how I communicate with my dogs. It is all about managing personalities —whether it be verbally or with my body language. In order to be an effective leader and trainer, I have to be flexible in my approach and tailor my approach to the individual dog.”
While it requires a considerable amount of time and effort to raise, care for, and train them, the joy Wilkerson—and now her young daughter—get from her Australian shepherds makes it all worthwhile.
“It’s a second job. It is a lot of hard work, and a lot people can't or won’t do it,” she said. “But I'm passionate about saving the breed, about saving and maintaining the Australian shepherd. So it’s well worth it to me.”
To find out more about Wilkerson and her dogs, watch this video.
Pantex Proud: Hayden Erwin
Thousands of dedicated Pantex citizens like Hayden Erwin work every day to support the Pantex mission. Take three minutes to learn about who he is, what he does, and why he is proud to be a Pantexan.
For most people a first job involves fast food, a supermarket, or retail.
Hayden Erwin’s involved firearms.
Instead of asking, ‘would you like fries with that?’ or marking down produce to half price for the manager’s special, Erwin worked in the family business founded by his grandfather in 1982.
The namesake shop, Erwin Pawn, primarily sold firearms to numerous law enforcement departments and gun enthusiasts — including many Pantexans. As Erwin grew, so did his interest in weapons. He began doing gun repairs and machining in 2012. The skills he learned in that first job transferred directly to knowledge needed in his current position at Pantex.
“I had never intended on leaving the family business,” Erwin said. “An opportunity arose to support our country and its national security. I started here at Pantex in late 2018 doing a job that I love to do.”
Erwin has worked the last six years as a Protective Force armorer. He maintains, repairs, and ensures the operability of all firearms within the Protective Force. Accountability for firearms, ammunition, and pyrotechnics for security also fall under his scope. Safety and accountably play a major role in their daily job duties.
“I work with a great group of people within Safeguards and Security,” Erwin said. “The energy is always positive and everyone strives to work hard. We motivate one another to ensure that we meet our deadlines, stay productive, and enjoy the workplace all at the same time.”
Erwin is proudest of the quality work that his team does while refinishing fielded guns with new coating, repairing and testing broken firearms, and performing general munition maintenance.
“I absolutely love my job and what we do here in the armory,” he said. “I’m proud knowing that I can put out quality work ensuring firearm operability to support the mission.”
What has surprised you the most since joining Pantex?
The operational side of each department and the sheer size of the plant. It’s great to see everyone working together as a team, and helping one another when needed.
What stands out to you about Pantex?
Pantex isn’t just a place or a job. It’s a historical landmark with a fascinating history. Every Pantexan, past and present, has been a part of the mission and we are all key in ensuring that Pantex operates in an optimal manner that will continue to secure America for decades to come.
What work advice would you offer someone who is new to Pantex?
Always show up to work with a positive mindset. Set goals and challenge yourself to be the best that you can be. We are all here to support the Pantex mission and to provide for our families.
What’s your favorite outside-of-work activity and why?
I love working outside and spending time with family. I do a lot of gardening and if I ever feel like I might have some free time, I’ll start another project or five.
Everyone offers value to our tasks. Why must we be open to learning and hearing from others?
Everyone has their strong suit. It could be from past experience or newly introduced ideas. We are bound to be successful if everyone can collaborate and work together.
Why must we understand the requirements, procedures, etc. tied to our jobs?
Each and every job on plant site plays an important role. If we follow the procedures set in place for our job, we ensure our safety and mission success.
Pantex Proud: Karla Rich
Thousands of dedicated Pantex citizens like Karla Rich work every day to support the Pantex mission. Take three minutes to learn about who she is, what she does, and why she is proud to be a Pantexan.
Mission success at Pantex “takes a village” according to Pantexan Karla Rich. She is proud to be part of the plant’s community for the past 21 years and takes pride in the work she contributes in the Special Tooling Program.
Rich’s duties include a multitude of special tooling tasks from scheduling work; maintaining inventory, inspection, and repairs; disposing of obsolete products; managing the needs for line operations; and coordinating delivery and movement of special tools. She attributes her success to the personnel that work with her on a daily basis.
“The pride of the people who work at Pantex is one thing you can always count on,” Rich said. “Pride in not only the way we provide the best quality product to the customer but how we support one another and the community.”
Overcoming challenges and obstacles head-on gives Rich a great sense of accomplishment. Providing direct support to line operations is how Rich feels she contributes to the mission.
“It takes strategic thinking and problem-solving to provide all of the special tooling used by Weapons Operations,” she said. “As long as they have the tooling they need, when they need it, the line is working to meet the mission.”
What advice do you offer someone who has made a mistake in his or her job? How should they be accountable for that issue?
Everyone makes mistakes and owning those mistakes is what makes you grow, not only as a person, but in your role at Pantex. Although it may be painful, owning a mistake may help you learn new skills, such as problem-solving or communication. I would encourage everyone to communicate mistakes with their management so they can solve those mistakes together.
What has surprised you the most since joining Pantex?
The growth. The mission has grown exponentially since I started 21 years ago and thus so has the workforce.
Who in your life has inspired you the most and why?
My dad—he worked for over 30 years with a disability and it never stopped him. He worked for the railroad in a dangerous position, but he never asked for special treatment. The culture back then led him to believe that his disability would force his retirement, so he found ways to overcome his disability. He was a pillar of strength for our family and passed on an exceptional work ethic to my siblings and me.
What is one thing your coworkers would be surprised to know about you?
Prior to Pantex I worked for a small family-owned business and I not only did financial analysis but I did in-person repo work.
Pantex Proud: Heston Hollar
Thousands of dedicated Pantex citizens like Heston Hollar work every day to support the Pantex mission. Take three minutes to learn about who he is, what he does, and why he is proud to be a Pantexan.
Some Pantexans have worked at our plant for a time, left for a variety of reasons, and found their way back. Heston Hollar is a prime example. He started at Pantex in 2015 and left for a short period before returning in 2019. And while people have a variety of explanations for why they chose to leave and come back, Hollar returned to Pantex for one main reason: safety.
“What stands out to me about Pantex is the safety culture. At regular jobs you are sometimes asked to do things that aren’t the safest. Out here, safety is the number one priority and there has never been an instance where I have been asked to do something that would bring me harm. It’s a relief for myself and my wife and kids.”
Though Hollar has been in his current position since 2019, he started at Pantex in production. He also worked for Lawler Wood in the JCDC for a time.
“Pantex is the land of opportunity. If you don’t like where you are at, you can learn something new by changing roles.”
Hollar believes he has found a home for himself on his current team. And though the work he does is different from what he has experienced off-site, he believes every role at Pantex is important.
What work advice would you offer someone who is new to Pantex?
Working here is a big adjustment for anyone. This job is going to be a lot different than anyone you’ve had before. Try to find your place out here. It may not be the first place you land, but there are a lot of moving parts at the plant and I believe there is a fit for everyone somewhere within it.
What daily task lets you know you’re helping achieve the mission we have at Pantex? How/why does that task let you know you’re working toward the mission?
My daily tasks mostly deal with correctives or modifications, so we get involved if a facility has something wrong with it. Once something breaks or needs to be fixed, my partner and I run out to the job. We get to see something get fixed. It’s higher priority and we get to see the physical impact in the operations from what we do.
What advice do you offer someone who has made a mistake in his or her job? How should they be accountable for that issue?
Own the outcome. I messed up a job early on in my career at Pantex. Understanding that I messed up, I found that I had a lot to learn about how the department worked and it encouraged me to learn the rules that drove our department and were there to put myself and co-workers in the best situation to succeed on future projects.
Why must we understand the requirements, procedures, etc. tied to our jobs?
Knowing and following the rules and procedures keeps everyone on the same page, keeps our records complete, and ensures we are safely making a quality product. Our requirements are rigorous, as they should be considering the importance of our mission.